Rossier MIS New Staff/Faculty Onboarding

This list documents steps the MIS department takes in the on-boarding process for new staff.

1. Receive new request added to the New Employee database
2. Verify the required information
   1. Name – Needed for accounts, assets
   2. USC NETID (username) – Needed for all associated accounts: computer, Office365, etc.
   3. USC 7 Digit number – Needed for Ricoh printer address book
   4. Start date – Needed to schedule a computer installation date and accounts readiness date
   5. Employee Type – Needed to determine computer package type, and computer account type, and if Office365 is required.
3. Create Office365 account with appropriate settings: licenses, group membership, delegate access if needed
4. Create a computer account (Rossier Server) with the appropriate server access: SANDS, Secure Data, etc.
5. Determine computer package: Regular staff, faculty, grant, special purchase
6. Configure computer: include hardware\software requests from department\director, assign assets to the user in the database.
7. Verify facilities: Office furniture, active Ethernet connection port, Ethernet port location in the room, phone
8. Request phones services: name or number change, and\or password reset
9. Add the name to Ricoh printers’ address book
10. Schedule MIS IT Orientation with new staff or faculty
11. The IT Orientation will review the following outline: